María Elena Martín Morales

Bio

Data Analyst. Six Sigma Black Belt & Green Belt Certified. Statistics specialty and Business Administration Diploma. Chemical engineer whose field of professional development has been the Energy field with Process Management of hydrocarbons regulation, solution of large-scale problems based on data analysis, negotiation and agreements with the public and private sector, and development and application of standards. Team work and personnel management, administrative contracting.

• Process Coordinator of Hydrocarbons Regulation

  Regulatory Authority of Public Services - Full-time From March 2014 to Present

  Leader of the national gas service quality process. Data-driven decisions, complaint resolution, multidisciplinary teamwork, extensive coordination and negotiation, contract, resources and budget management. High-level technical advice for public policy decision-making. Development of regulatory tools and technical standards. Development and publication of reports at the national level. Communication of information, strategies and results, internally, externally and internationally

• Environmental Studies Coordinator

  Costa Rican Oil Refinery - Full-time From December 2007 to March 2014

  Coordination of multidisciplinary teams for the development of environmental studies and technical specifications in new projects, monitoring of projects and solution of technical-environmental problems. Task planning, resource management and contract management. Institutional Coordination with private sector (contractors). Negotiation and communication with interested parties.

• Chemical Engineering

  Universidad de Costa Rica From February 2002 to June 2007
• Management of the Hydrocarbons industry

  Universidad de Viña del Mar From January 2015 to December 2017
• Statistics

  Instituto Tecnológico de Costa Rica From January 2016 to December 2016
• Business Administration

  Universidad Estatal a Distancia From February 2006 to November 2008

Energy policy Energy consumers' rights Market supervision/monitoring Gas Regulation Gas Downstream Communications Environmental Regulation

• Latin American Spanish
• American English

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